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Do You Hire Subcontractors?

Providing Whether for remodels, repairs, maintenance, or specialized services, ensuring compliant Certificates of Insurance (COIs) from your contractors is critical. We handle the complexities, so you can focus on your core operations. 

Are Unmanaged Subcontractor COIs a Hidden Liability for Your Business?

If your business relies on external professionals for remodels, repairs, improvements, or maintenance – from property management and healthcare to hospitality, retail, aviation, and general contracting – managing their insurance compliance, especially Certificates of Insurance (COIs), is paramount. Overlooking this crucial step can expose your business to significant financial and legal risks, regardless of your industry.

    Are you dealing with:
    • Missing or incorrect COIs?
    • Uncertainty about required endorsements?
    • Expired policies putting your projects or operations at risk?
    • Overwhelmed by administrative burden?
    • Worrying about liability gaps with your third-party service providers?

Meet Kim

Kim Chandler believes that great insurance starts with understanding risk—not selling policies. With over a decade of experience in the commercial insurance space, Kim specializes in helping business owners, especially in construction and high-risk trades, identify their unique exposures and align insurance coverage with real-world operations.

To Kim, risk education isn’t difficult—it’s a conversation. It’s about making insurance relatable by helping clients see how proactive risk mitigation directly affects an insurer’s ability to defend them in the event of a claim or lawsuit. Through meaningful dialogue and education, she empowers clients to see insurance not as a cost, but as a tool for protection, growth, and financial longevity.

Understanding COI Risk Management: Protecting Your Business

At its core, Certificate of Insurance (COI) management is about proactive risk mitigation. For any business that engages subcontractors, vendors, or third-party service providers, it's the essential compliance process of thoroughly vetting and continually overseeing their insurance coverage before and during their work for you. Many companies overlook this vital area, unknowingly exposing themselves to significant financial and legal liabilities.


Effective COI management hinges on four critical steps that work together to safeguard your operations:

  • Collection: Systematically obtaining current and valid COIs from all your subcontractors.
  • Verification: Thoroughly examining each COI to ensure it meets your specific coverage requirements, limits, and includes all necessary endorsements, while checking for unfavorable exclusions.
  • Monitoring: Continuously tracking policy effective and expiration dates to ensure uninterrupted coverage throughout the project or service period.
  • Storage: Maintaining an organized, secure, and easily accessible digital archive of all COIs for quick retrieval during audits or claims.

    The Hidden Connection: Your General Liability Policy


Did you know your own General Liability (GL) insurance policy assumes you have a robust COI management process in place? During your application or renewal, you were likely asked specific questions: Do you hire subcontractors? Do you collect their Certificates of Insurance? Do you require specific coverage limits?

If your answers indicated that you manage subcontractor risk, your insurer relies on this as a fundamental part of your risk management strategy. Without a proper COI management system to back up those "yes" answers, you could face unexpected challenges with your own coverage should an incident involving a subcontractor occur.

3 HIDDEN RISKS

Fake Certificates

The Hidden Danger: A COI might look legitimate on the surface, but it could be entirely fabricated or digitally altered to falsely represent coverage, higher limits, or additional insured status. Unscrupulous subcontractors sometimes present these to secure work, leaving you with a false sense of security.

Lapse in Coverage

The Hidden Danger: A COI is merely a snapshot in time. A policy that was valid when the certificate was issued could lapse due to non-payment of premiums, be canceled by the insurer, or simply expire mid-project. If you're not continuously monitoring, you'll never know.

Policy Exclusions

The Hidden Danger: Even if a COI is legitimate and the policy is active, the actual insurance policy itself can contain specific exclusions that strip away coverage for certain types of work, materials, or liabilities common to your projects. These crucial details are rarely evident on the summary COI form.

The VeriCert Solution (How We Help)

We specialize in transforming complex third-party insurance compliance into streamlined, secure processes for any industry that hires subcontractors. Leveraging industry best practices and cutting-edge tools, we provide comprehensive solutions tailored to your unique needs.

COI Process Assessment

Take the first step towards streamlined compliance and reduced risk.

Schedule your COI Compliance

Assessment today. 

We'll identify your current vulnerabilities

and provide clear steps to secure your certificate of insurance management process.

Implementation & Training

Build a robust COI management

process from the ground up, or refine your existing procedures to eliminate gaps and improve efficiency, 

adaptable for any sector.

COI Risk Management Support

Free up your time by letting us handle the day-to-day. We meticulously review, track, monitor renewals, and securely store all your subcontractor COIs, ensuring continuous compliance for all your third-party relationships

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Take a look at our pricing

Protect your business from silent risks.

Standard Plan

Starting at

$1200

Certificate of Insurance Risk Management Process Review & Analysis.

    Assessment

    Review

   Analysis


Professional Plan

Starting at

$3500

Certificate of Insurance Risk Management Implementation & Training

    Everything in Standard

    Implementation

    Training


Advanced Plan

Limited Availability

Get A Quote

Certificate of Insurance Risk Management Administrative Support.

    Administrative

    COI Management

    Collection, Verification

    Monitoring, Storage

Don’t Leave Your Business Exposed – Start Managing Your COIs Today! 

Leveraging industry best practices and cutting-edge tools, we provide comprehensive solutions tailored to your unique needs.

Get in touch today!

We offer a flexible menu of services designed to meet the unique needs of your company, whether you're looking to optimize your internal processes or ensure rock-solid insurance coverage for your business.


Working with contractors, subcontractors and vendors can present hidden risks when compliance in Certificate of insurance (COI) management is not a priority.


Don't delay! contact us for more information.